SHIPPING & PROCESSING TIMES

How quickly will I receive my order?

Our packages are typically shipped within 24 hours and received within 3-5 business days within the USA. If you live in a remote location, your package may take longer.

Where does this product ship from?

This product ships from the USA. Customers are responsible for customs and duty fees if shipping to outside the USA.

Can I expedite my order?

We offer expedited shipping on 90% of our products! Please see options in checkout.

Do you offer refunds and exchanges?

Yes we do! We offer a full 30 days upon receiving an item to return or exchange it. Just note that in order to be eligible for a full refund or exchange, the product must be in new condition with tags and packaging included. Products must be clean and free of dog hair. Simply shoot us an email at info@infinitewags.com to iniciate a return or reply to your order confirmaiton email!

SHIPPING & PROCESSING TIMES

How quickly will I receive my order?

This product currently ships directly from our supplier overseas. Supplier shipped packages are typically shipped within 24-72 hours and received within 5-14 business days. If you live in a remote location your package may take longer.

Where does this product ship from?

This product may ship from Europe, China, or Australia depnding on our supplier!

Can I expedite my order?

Unfortunately we do not offer expedited shiping on this product at this time.

Do you offer refunds and exchanges?

Yes we do! We offer a full 30 days upon receiving an item to return or exchange it. Just note that in order to be eligible for a full refund or exchange, the product must be in new condition with tags and packaging included. Products must be clean and free of dog hair. Simply shoot us an email at info@infinitewags.com to iniciate a return or reply to your order confirmaiton email!